Refund Policy

Live Plants

  • We ask that you take extra care with your living plants as they are perishable and subject to variable conditions such as weather, transportation, soil quality, watering, and positioning in your garden. Acceptance of our plant products at the time of sale is considered proof of good health and survivability. As such, we’re not able to offer a guarantee or refund.

  • For online customers, if a plant arrives damaged, dead, or does not meet your expectations, we will replace it free of charge or issue a refund. Please contact us at (609) 683-8800 within 48 hours of delivery for return instructions.

  • We are happy to share our expertise with you to maximize your success with our plants, trees, and shrubs. At the time of purchase, please see one of our Nursery Specialists or refer to our planting and watering guideline sheets for more information on how to care for plant materials.

Hard Goods

  • We ask that you kindly return all hard goods within 3 days of purchase, returns after 3 days will not be accepted